HomeOfferXO Privacy Policy

Effective date: November 9, 2026

Last updated: November 9, 2026

Version: HOXO-CW-v1.2.2

This website operates under the name HomeOfferXO and is owned and operated by JG2Homes LLC, a Tennessee limited liability company ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, fill out our forms, or communicate with us. This Policy is posted at https://homeofferxo.com/privacy. We buy residential real estate from property owners in the areas we serve.

1. Information we collect

Information you give us. When you use our web forms (for example, "Contact Us" or "Claim Offer"), we may collect:

  • your name;
  • your email address;
  • the address of the property you are asking about;
  • your phone number (optional);
  • anything you write in a message to us; and
  • the communication choices you make on the form (see Section 3).

Information about the property. To evaluate a property and prepare an offer, we may look up information about it from public records (such as county property and tax records) and from third-party real estate data providers. This may include ownership, tax, sale history, and property characteristics.

Information from data and skip-trace providers. We may obtain property owners' names and contact information, such as phone numbers, email addresses, and mailing addresses, from public records and from third-party data and skip-trace providers, so that we can identify and contact owners about buying their property.

Information collected automatically. When you visit our website, we and our service providers may collect basic technical information, such as your browser type, device type, IP address, pages viewed, the page that referred you, and the date and time of your visit. See Section 7 (Cookies and analytics).

Records of your communication choices. When you submit a form, we record affirmative communication choices and related evidence, including the consent wording version, form or source, submission method, and date and time. Where available, we may also retain technical details such as your IP address and browser or device information. Leaving an optional checkbox unchecked does not, by itself, withdraw a permission you previously granted. You may withdraw permission through the opt-out methods described below.

2. How we use your information

We use your information to:

  • respond to your inquiry and evaluate your property;
  • prepare, present, and follow up on an offer to buy your property;
  • complete a purchase, either directly or by assigning or transferring our purchase contract to another buyer;
  • identify and contact property owners who may be interested in selling, as permitted by applicable law;
  • communicate with you by email, phone, or text message, according to the choices you make;
  • keep records of your consent and opt-out choices, and honor them;
  • operate, maintain, secure, and improve our website and services;
  • prevent fraud and misuse; and
  • comply with legal obligations and enforce our Terms of Service at https://homeofferxo.com/terms.

Automated tools. We may use technology to help process inquiries, maintain records, and operate our services. Before introducing new automated or AI-assisted processing that materially changes how personal information is collected, used, or shared, we will review and update this Policy as appropriate. Automated communications will remain subject to applicable consent and opt-out requirements.

3. Your communication choices

Our forms include three separate optional checkboxes. They are unchecked by default, and you may choose any, all, or none:

  1. Inquiry-related SMS: Text messages directly concerning an inquiry you submitted, such as scheduling, answering questions, or providing requested status updates. These messages do not include unrelated marketing.
  2. Marketing text messages (for example, offers to buy your property).
  3. Marketing emails about offers and updates.

Consent is never a condition of selling your property to us or of receiving an offer. You can submit a form and get a reply by email without checking any box.

  • Text messages: reply STOP (or a common variant such as END, CANCEL, UNSUBSCRIBE, or QUIT) to stop, and HELP for help. Message frequency varies. Message and data rates may apply. See our SMS Messaging Terms at https://homeofferxo.com/sms-terms.
  • Marketing email: every marketing email includes an unsubscribe link and our mailing address. You can unsubscribe using that link or by contacting us at [email protected].

Marketing preferences and communications about an existing inquiry are managed separately, subject to applicable law and your communication preferences. If you withdraw consent to receive text messages, we will honor that request and any applicable do-not-contact restrictions. Where permitted, we may respond to an existing inquiry through another appropriate channel.

4. How we share information

We do not currently sell personal information in exchange for money. We do not share mobile phone numbers or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes. We may share other information with service providers and transaction participants as described below. Before activating advertising technologies that disclose personal information to third parties, we will evaluate applicable privacy requirements and update our disclosures and controls as necessary.

We share information only as follows:

  • Service providers that help us run our business, such as our customer relationship management (CRM) and website platform (currently HighLevel / LeadConnector, which hosts our website and forms; we send text messages and emails through HighLevel's built-in phone and email service), the security services that protect our forms from spam and automated abuse, data and skip-trace providers that help us look up property and owner information, and, if we introduce them later, analytics and advertising providers (see Section 7). They may use your information only to provide services to us.
  • Parties to a transaction you choose to pursue, such as title companies, closing attorneys, or escrow agents, when needed to complete a purchase you have agreed to.
  • Buyers who take over a purchase contract. If we assign or transfer a purchase contract you signed with us, we may share the information needed to complete that transaction, such as your name, contact details, the property, and the agreement terms, with the buyer who takes it over and with that buyer's title company, closing attorney, or escrow agent. We share this information for purposes related to completing the transaction. Any additional use by the recipient is subject to applicable law and the terms of the relevant agreements.
  • Legal and safety reasons, when we believe it is required by law, subpoena, or court order, or needed to protect rights, property, or safety.
  • Business transfers, such as a merger, sale, or reorganization, where information may transfer to the successor, subject to this Policy.
  • With your permission, in any other case.

5. How long we keep information

We keep personal information for as long as needed for the purposes described in this Policy, including to respond to you, complete any transaction, and meet legal, tax, and accounting needs.

Consent and opt-out records are kept even after you withdraw consent or opt out. We keep them as proof of what you agreed to, when, and how, and to make sure we honor your opt-out going forward.

6. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, such as access controls on our CRM. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and analytics

Our website, our website platform (HighLevel / LeadConnector), and its security services use cookies and similar technologies to make the site and forms work and to protect them from spam and automated abuse. We do not currently use third-party advertising pixels on this website. If we introduce advertising pixels or third-party analytics, we will disclose the relevant data practices and implement any legally required notices, consent mechanisms, or opt-out controls before activation. You can usually set your browser to refuse or delete cookies. Some parts of the site may not work properly if you refuse cookies.

8. Children

Our website and services are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us at [email protected] and we will delete it.

9. Tennessee and other state privacy rights

We are located in Tennessee, USA. Depending on where you live and whether a particular law applies to us, state privacy laws, such as the Tennessee Information Protection Act, may give you rights over your personal information. These may include the right to:

  • confirm whether we process your personal information and access it;
  • correct inaccurate information;
  • delete your information;
  • get a copy of your information in a portable format; and
  • opt out of the sale of personal information, targeted advertising, or certain profiling.

Whether or not a specific law applies to us, you may send a request to [email protected] or by mail to 1951 Westbriar Dr, Cordova, TN 38016. We may need to verify your identity before acting on a request. If we deny a request, we will tell you why and how to appeal, where the law provides an appeal. We will not discriminate against you for making a request. Some information, such as consent and opt-out records, may need to be kept for legal reasons even after a deletion request.

10. Links to other sites

Our website may link to sites we do not control. Their privacy practices are governed by their own policies.

11. Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and identify the date it was last updated. When appropriate, we will also specify a new effective date. If we make material changes, we may also notify you by other means.

12. Contact us

  • Business: JG2Homes LLC — HomeOfferXO website
  • Mailing address: 1951 Westbriar Dr, Cordova, TN 38016
  • Email: [email protected]
  • Phone: 901-870-0405